Experience the beauty in education

COVID-19 Update

Update June 2, 2020  

 

We are now open June 2nd, 2020 - The safety of our clients, students and staff is of our top priority therefore we have implemented the following Protocols at Mark Anthony Academy as per Worksafe BC and the schools high level disinfection practices we all are Certified with  

 

All staff, students and clients must have a face mask at all times as we cannot safely social distance and keep 6 feet away while performing any of the services.

·         By appointment only. No walk ins.

·         Waiting area is temporarily closed with no walk ins.

·         When we call to book your appointment that was cancelled, please note that we can not do multi department bookings on the same day. We need to keep our staff and students safe along with our guests. With this we have cohorts of groups that are only working within each other. Services will not be available everyday and we will let you know this when booking.

·         We have restricted scheduling and closed half our stations to limit the number of  customers who can be in our school at a time.

·         If you do not have a car and need to rest prior to your service, we will try to have some seating outside that will be reserved for certain guests.

·         Don’t bring any bags or purses into the salon, we ask that you store these either safely in your car or at home. Please don’t bring in any jackets, we won’t have anywhere for you to store these.

·         We also ask you to not bring in any beverages or food items. We will not have anywhere for you to have these. 

·         Please arrange for pick up/drop off accordingly as we won’t have anywhere for you to sit and wait. We will have to ask you to go outside. 

·         Please use the bathroom prior to coming, we will be limiting our restrooms to students and staff.

·         Cleaning and or/disinfection of all surfaces and implements between every guest.

·         Laundering all capes and linens and dried at high heat. Every guest has new, clean linen that has been stored appropriately.

·         Any non-essential items that could potentially transfer germs has been removed. (Ie. Magazines, appointment reminder cards, coffee etc.)

·         Ensuring the sanitation of payment machine between guests

·         Ensured our school has the appropriate PPE to be used during services including masks, disposable gloves and face shields.

·         We have social distancing stickers on the floor to know where to comfortably stand along with indicators on the floor.

·         We have plexi-glass barriers sneeze guards at the front desk and all nail stations as well as face guards in the school for services requiring them.

·         Clear signage communicating our procedures to our guests.

·         Some services have been halted for the time being to shorten the time.

·         Pre-screening of our staff members and students.

·         If any of our students or staff is experiencing any symptoms or feels sick, they will be asked to stay home.

·         We will now have a $4.00 COVID FEE (senior services under $10 will be a $2 charge) added to every service. This is to help us provide all the necessary PPE and disinfectant product required to keep you safe and allow for the additional time needed to sanitize thoroughly between each and every guest as we function in a restricted scheduling world.

 

Client Arrival Procedure:

·         We ask that clients wear a mask. If they do not have one, we have disposable masks available that they can purchase for $2.

·         We recommend arriving no earlier than 10 minutes before their appointment.

·         Clients will call to let reception know they have arrived or give us a wave from outside.

·         We will let them know they can come in or ask them to wait until we had time to disinfect and sanitize prior to their entrance.

·         We will ask them to use hand sanitizer that will be provided.

·         We will ask them pre-screening questions regarding any symptoms or travel before entry.

·         The usual signing of our Guest Waiver Form,

We will be required to ask you;
*Do you have now or in the past two weeks a cough, runny nose, fever and or body aches.
*Have you travelled outside of the country and or province within the last two weeks.
*Have you been around anyone sick, this includes cough, runny nose, fever and or body aches.
*Have you been in contact with anyone in the last two weeks who have tested positive for COVID-19
*Has anyone been sick in your house within the last two weeks.
·         Please arrange for pick up/drop off accordingly as we won’t have anywhere for you to sit and wait. We will have to ask you to go outside.

·         Then they will leave through the front entrance and wait in their car or outside until they can enter for their appointment at the designated entrance upon our phone call from or waiving them in.

·         We are communicating with clients to please be patient if we are running behind as a bit more TLC than usual and we are taking extra measures to ensure everyone’s safety.

·         Upon entering through the designated entrance, we will ask them to use hand sanitizer that will be provided and washed their hands then you will be directed to your stylist or technicians station.

·         Any necessary personal belongings must be kept with them at their techs station. If it is nice out it is recommended to leave their jacket in the car.

·         No friends or family are permitted to join unless they have an appointment.

·         If they are experiencing any symptoms or feel unwell in any way, we ask that they reschedule their appointment as they may be asked to leave if our staff feels they cannot confidently perform their service.

·         We will have a strict no-show policy as our schedule is limited, if a client does not arrive for their appointment without notice and we do not hear from them we will not be re-booking them right away.

·         When we call to book your appointment, we will be asking you the same questions when you arrive too. Please be honest and truthful with your answers, we are more than happy to rebook you.

 

 

Salon Service Details:

All instructors and students are required to be in proper PPE including mask, apron and gloves
Station & sink disinfecting between each guest
Fresh cape provided for each client
All tools are disinfected and sanitized between every client
Hand washing between each client
Stylists will apply a clean dry towel to all client
New disposable gloves are used for each client
Students and instructors will ensure they have a clean workstation ready before every client and that they practice proper sanitization.  

A designated Safety person will be assigned every day to observe all measures are kept


Service Protocol:

client will be waiting outside to be called in for appointment, the instructor will call client while they are waiting outside to conduct the consultation on speaker phone, student will keep social distance of 6 feet while listening to the consultation
once the consultation is finished the instructor will advise the client to enter the school, sanitize their hands again and the student will walk the client to the treatment area while maintaining social distance of 6 feet, reminding client there is no talking during service
have client wash hands if they have not done so already
bring client to the service area. Student will instruct client on where to place (personal items (rubbermaid bin) and how to prepare for service)*only applicable to esthetics services. 
student and instructor wash hands.
begin service following service protocol and standard precautions with the addition of face masks for clients & students/instructor, when the client is unable to wear a mask ie: *during facial treatments or facial waxing the student/instructor will wear a face shield as well* applicable to services when needed. 
Hair services will have a plastic bag to put all soiled towels into at station. Once services are complete towels will be brought over in the closed bag.
after service student will walk client up to the front desk maintaining a 6 foot distance between student and client
if the student needs the instructors assistance during the service the student will step away and maintain a social distance of 6 feet while the instructor steps in to demonstrate correct technique 
when the service is completed the student will step away and maintain a social distance of 6 feet while the instructor steps in to check service and conduct closing consult 
student will walk client up to front desk while maintaining social distance of 6 feet
if any retailing is to be done the instructor will handle all products the student has recommended to the client while maintaining social distance of 6 feet
student/instructor return to service area and begin clean up
clients will use instructed doors to exit from. 
No client will be able to remain inside after service is completed. 
student/instructor puts on sani gloves 
all single use items will be disposed of in a covered waste container
all countertops and high touch surfaces will be cleaned and then sanitized with PREempt RTU spray
*esthetics department* any laundry or linens will be rolled up inwards on itself and immediately put into the washing machine, if washing machine is in use soiled laundry/linens will be stored in a sealed bag/container until it can be laundered
Hair department will bring their soiled towels to washing machine and empty the bag into the machine. 
student/instructor clean then disinfect all work areas, stools, and bed with PREempt RTU disinfectant spray allowing to sit for 3 minutes before being wiped down with fresh sani gloves & clean cloth
all plexiglass to be cleaned with windex only. 
staff make service notes and file client form away after service


Restroom Protocol

*ONLY IF EXTREME NEED ARRISES*-* client is so use restroom before they come for their service.*
student/staff to wipe down all high touch surfaces in restroom with PREempt wipe before client use ie: toilet seat, countertop, sink & taps, allowing 3 minutes “wet time” to ensure disinfection occurs before client may enter
restroom to be deep cleaned and disinfected at the end of each day


Laundry Room Protocol

all laundry/linens must go immediately into the washing machine and be laundered with hot water and detergent
laundry/linens will be dried on high until hot to the touch and no dampness remains
if the machine is in use dirty laundry/linens must be stored in a sealed bag until it is laundered 
all high touch surfaces in laundry room will be frequently disinfected throughout the day
laundry/linens will be stored in a covered area

 


Through these measures we feel confident that our we can keep our students, staff and clients remaining safe.

There is a lot of uncertainty, anxiety, and confusion in our industry at the moment. This is completely understandable. This is an unprecedented situation that we hope no business or individual needs to do in the future. Through these new procedures we hope to help prevent the spread of COVID-19 now and in the future.

 

If anyone wants support or wants to discuss ideas, we are available and happy to help. We know this is a very isolating time for everyone and connection is extremely important. Let us continue to support each other with positive feedback and input and problem solve together.

We are all in this together.

 

 

 

 

 

 

Update March 20, 2020  

In Support of the Public Health Emergency declared this week, Mark Anthony Academy will temporarily suspend classes for all programs for a Study Break.  Starting March 20, 2020 to April 1, 2020.  This allows staff time to transition to temporary on-line classes that will be conducted until it has been determined to be safe for our Students to return to their classes, when the Government determines it is truly safe, we will resume classes on-site.

 

This is for the safety and well being of all our Students, Staff and our valued clients.  We want to help keep you safe. during these stressful times.

 

The Administration and Instructors will be available during this break to assist and answer any questions as we move forward day by day as this unfolds.  We are here to support you...  Please use the links below to find the most updated information and developments.

 

All the Staff,

Mark Anthony Academy 


On behalf of our team at Mark Anthony Academy of Cosmetology, let me begin by saying that all those affected by COVID-19 are in our thoughts and we wish the best for recovery. We are taking the global outbreak very seriously and being proactive as it is our top priority to the safety and health of our students and staff. As the situation continues to unfold, we have full confidence in our team's ability to continuously adapt our preventive measures and operations accordingly, based on guidance from the Public Health Agency of Canada and Fraser Health Authorities and the Ministry of Advanced Education. It is of utmost importance to us that both our guests and our students and Staff continue to feel comfortable coming into our Academy and that we are going above and beyond to keep everyone safe. Here are just some of the few of the steps we are taking:

 

  • We ask that all clients/guests that have been outside of the Country and this includes driving across the border into Washington State to self quarantine for 2 weeks as stated by the Government of Canada.
  • Any clients do not come to our Academy if showing any symptoms of the cold or flu, no matter how mild, to contact the front reception as they MUST reschedule their appointment. This applies to our team as well.
  • More information can be found at Health Link BC https://www.healthlinkbc.ca/
  • Although we use good practices already in the Academy we have increased signage throughout the school to remind Staff and Students of Covid-19 good practice procedures.
  • Each treatment room and its surfaces will be disinfected after every single treatment. This includes treatment beds, countertops, chairs, door handles and anything else that comes into contact.
  • Our front area of the academy will be disinfected multiple times every hour. Not just at the start and end of the day. This too will include all our debit/credit card machines, desktops, keyboards, doorknobs etc.
     


As we become aware of the changes in Government requirements Student must stay vigilant with advising their instructors of any concerns with regards to their health with the Instructor or Administration staff.


In the event of a Student absence because of self isolation, the student must contact the Administration staff at Mark Anthony Academy and the Academy will work with the student to adjust their program end dates and work with the student to find alternate ways to make up hours as well.

 

These are just a few of the precautions and adjustments we have implemented at Mark Anthony Academy thus far and are committed to monitor any updates from the Public Health Agency https://www.healthlinkbc.ca/ and the BC Centre of Disease Control http://www.bccdc.ca/. For all
recent updates with regards to the Covid-19 virus please visit the above sites.


We are humbled by our client’s loyalty and ongoing support. Let us all work together to keep our community healthy and safe.

Information

Mark Anthony Academy Of Cosmetology

5735 - 203 Street, Unit 103

Langley, BC Canada

V3A 8A7

Phone: 604-530-4678

Email: info@maacademy.ca

Hours

Sunday Closed

Monday - Friday 08:30 AM - 04:30 PM

Saturday Closed

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